OUR STORE

VISIT OUR NEW
STORE IN AUSTIN

1413 Newton Street Austin, TX 73301

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you can be assured that you will receive the same product as shown in the picture. We take great care to accurately represent our products through high-quality images and detailed descriptions.

If you have any concerns about the product you receive, our customer support team is always here to assist you.

How can I track my order?

You can easily track your order by logging into your account on our website. Once logged in, go to the "My Orders" section, where you'll find detailed information about the status of your order, including tracking numbers if available.

You can also track your order directly through the shipping carrier's website using the provided tracking number.

What payment methods do you accept?

We accept a variety of payment methods to make your shopping experience convenient. These include major credit and debit cards such as Visa, Mastercard, American Express, and Discover.

Additionally, we also offer secure payment options like PayPal and Apple Pay for added flexibility and security.

Do you offer international shipping?

Yes, we do offer international shipping to select countries. During the checkout process, you can enter your shipping address to see if we deliver to your location.

Please note that international shipping rates and delivery times may vary depending on the destination and shipping method selected.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can return eligible items within 14 days of receiving them for a refund or exchange.

Please refer to our Returns & Exchanges page for detailed instructions and to initiate the return process.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS